PAYMENT METHODS
What forms of payment are accepted in the store?
The Vigar online store accepts both credit and debit cards as payment methods: VISA and MASTERCARD. You can also use the secure payment system via transfer to our bank.
Is it safe to use my credit card on the web?
Yes, the data is transmitted encrypted using the SSL protocol. For payment with Visa and Mastercard, only Ces (Secure Electronic Commerce) transactions will be accepted. After verifying that the card is enrolled in the CES system, the system will contact the issuing bank for the buyer to authorize the transaction. When the bank confirms the authenticity, the charge will be made to the card. Otherwise, the order will be canceled.
What is my security code?
Your security code corresponds to the last 3 digits that appear in the signature space on the back of your card.
Why can my credit card be declined?
- Your card may be declined for one of the following reasons:
- The card may be expired. Please check that your card has not passed the expiration date.
- The card limit may have been reached. Check with your bank that the card has not exceeded the allowed amount for purchases.
- Some entered data may be incorrect. Please check that you have correctly filled in all the required fields.
Can I print a purchase receipt for my order?
You can print your purchase receipt by accessing:
“Your account” > “My orders” and then selecting your order reference. Click the “print order” link and you will be able to print your receipt or save it on your computer.
